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Refund Policy

We do have a 30 day money back guarantee for all of our shared hosting plans only. Our 30 day money back guarantee gives you peace of mind that our services will meet the expectations set out in the TOS.

If you cancel within 30 days you receive a full refund on your hosting service only.

The money-back guarantee does not apply to most add-on products,
such as domains, ID Protection, given the unique nature of their costs.
Refund does apply if You have not collected your Recipt from HahuCloud

If you cancel within 30 days and your plan includes a free domain

HahuCloud Will deduct a non-refundable domain fee of 695 Birr from your refund.
This not only covers our costs, but ensures that you won't lose your domain name.
You may transfer it to another registrar or simply point it elsewhere at your convenience.
Please note newly registered domains
cannot be transferred to another registrar during the first 60 days of the registration period.
You retain ownership of your domain until the end of its registration period unless you renew it.

HahuCloud does not offer any refunds for cancellations that occur after 30 days.

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‭
+251 933 75 3333
+251 11 854 9922‬
@HahuCloudSupport
[email protected]
Alemnesh Plaza, 9th Floor
Bole, Addis Ababa, Ethiopia

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